Flat pricing. No per-conversation fees.
Tools like Intercom Fin charge $0.99 per resolution on top of $29-$132 per seat. Chatonbo doesn't. 10,000 conversations is $59 flat - no metering, no surprise bills, cancel anytime.
Pro
For small teams & startups
5,000 conversations - about $0.004 each
✓ 30-day free trial
Includes:
- Free white-glove installation - we install it for you
- 2 AI agents included
- 5,000 conversations / month
- Up to 5 knowledge sources
- 1 year conversation history
- Webhook access
- CRM integration (Zendesk/Zoho)
- Auto-learning from URLs/PDFs
- AI shopping assistant: live order tracking
- Product recommendations & stock checks
- Discount-code validation (no fake codes)
- Inline meeting booking (Calendly + Cal.com)
- Live chat handoff with availability hours
- WhatsApp button on your widget
- Cart rescue: exit-intent offer + 1-click checkout
- Back-in-stock email alerts captured in chat
- Leads export to CSV
- Weekly insights digest (top unanswered questions)
- Visitor ratings and answer feedback (CSAT)
- Chat-influenced sales tracking (Shopify)
- Photo understanding (visitors can send pictures)
- Voice input (visitors can speak instead of typing)
- Suggested question buttons above the chat bubble
- Conversation topics analytics
- Free hosted FAQ page (SEO, auto-updated)
- Email support
- Remove Chatonbo branding (included, no extra fee)
- API access
- 1 extra team member
- $19/mo per extra AI agent
Business
For growing businesses & large teams
10,000 conversations - about $0.006 each
✓ 30-day free trial
Everything in Pro, plus:
- Built-in lead CRM: pipeline board, owners, tasks & reminders
- 2 AI agents included
- 10,000 conversations / month
- One-click AI checkout links (cart + discount)
- Lifetime conversation history
- Priority support
- Unlimited team members
- Custom integrations
- SSO / SAML
- SLA guarantee
- Dedicated account manager
- $19/mo per extra AI agent
Enterprise
For high-volume, security & compliance needs
Unlimited volume · dedicated infrastructure
Everything in Business, plus:
- Unlimited AI agents
- Unlimited conversations / month
- Dedicated infrastructure (isolated instance)
- Dedicated support team & account manager
- Priority feature requests - shape the roadmap
- 99.9% uptime SLA
- White-label & custom domain
- SSO / SAML & audit logs
- Custom integrations & higher API limits
- Onboarding, training & migration assistance
- Security review, DPA & compliance support
- Custom AI model & data-retention controls
Seven promises, on every plan
AI chatbot pricing is full of meters, credits, and surprise bills. Ours is not. These promises are part of every Chatonbo plan.
Flat price. No meters.
No credits, no per-resolution fees, no per-seat math. Your Black Friday bill is the same as your February bill.
Your bot never goes silent
We never mute or delete your bot because a quota ran out. Your visitors always get an answer, even past your limit.
No forced upgrades
We never move you to a bigger plan automatically. If you outgrow a plan, upgrading is your call, not ours.
Cancel in one click
Cancel from your dashboard in seconds. No retention calls, no billing after you leave, and you can export your leads as CSV on any plan.
30-day money-back guarantee
Try free for 30 days first. Then, if you are not happy within 30 days of your first charge, we refund it in full.
No branding tax
Removing the Chatonbo badge is included in Pro at $19/mo. Some tools charge up to $99/mo extra just for that.
A person answers support
Every support ticket is answered by a human, not a bot queue. Over the last 60 days every ticket got an answer, the median first reply came in under 7 hours, and 8 in 10 within a day.
One price. No meters, no seats, no success tax.
Drag to your monthly volume. Chatonbo stays flat; tools that bill per resolution, per ticket or per seat climb fast.
Chatonbo
$19 / mo
Flat. No per-conversation fee.
Per-resolution tool*
$2,504 / mo
~$0.99 / resolution + 1 seat
Ticket-tier helpdesk + AI**
$4,385 / mo
Ticket tier + $1.50 / AI interaction
At 5,000 conversations, a per-resolution tool costs roughly 132× more than Chatonbo.
*Illustrative: Intercom Fin lists $0.99 per resolution plus $29-$132 per seat. Assumes ~50% of conversations become billable resolutions and one seat. **Illustrative: Gorgias lists Starter $40/mo (50 tickets), Basic $90/mo (300), Pro $550/mo (2,000), Advanced $1,430/mo (5,000), $36 per extra 100 tickets, and $1.50 per automated AI interaction past the included allowance (gorgias.com, monthly billing, September 11, 2026). Assumes one ticket per conversation and ~50% automation. Your numbers will vary.
See how Chatonbo compares to Intercom, Tidio, Chatbase and more →
How much does an AI chatbot cost in 2026?
AI chatbot pricing falls into two models: flat monthly plans, or metered per-resolution and per-seat billing. Here's how the common tools compare.
| Tool | Pricing model | Per-resolution fee | Per-seat fee | Free to start |
|---|---|---|---|---|
| Chatonbo | Flat monthly | None | None | 30-day trial |
| Intercom Fin | Per resolution + seat | ~$0.99 | $29-$132 | No |
| Zendesk AI | Per agent + add-on | Resolution add-on | $19-$115 | No |
| Tidio (Lyro) | Per AI conversation | Per Lyro reply | Tiered | Limited |
Competitor pricing is illustrative, based on publicly listed plans as of 2026 and subject to change. Chatonbo is $19/mo (Pro, 5,000 conversations) and $59/mo (Business, 10,000 conversations) - flat, with no per-conversation or per-resolution fees - with a 30-day free trial.
Compare plans
A detailed look at what each plan includes.
| Feature | Pro | Business |
|---|---|---|
| AI Agents Included | 2 | 2 |
| Conversations / mo | 5,000 | 10,000 |
| Extra AI Agents | $19/mo each | $19/mo each |
| Conversation History | 1 year | Lifetime |
| Knowledge Sources | 5 | Unlimited |
| Team Members | 2 | Unlimited |
| Storage | 500 MB | 2 GB |
| Lead Capture | ||
| AI Order Tracking | ||
| Product Recs & Stock Checks | ||
| Discount Validation | ||
| One-Click AI Checkout Links | ||
| Webhooks | ||
| API Access | ||
| CRM Integrations | ||
| Custom Branding | ||
| Remove Chatonbo Logo | ||
| Zendesk / Zoho | ||
| SSO / SAML | ||
| SLA Guarantee | ||
| Dedicated Account Manager |
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