AI Chatbot Built for
Healthcare Practices
Free your front desk from repetitive calls. Answer patient questions about insurance, hours, services, and visit preparation instantly — day and night.
Challenges every healthcare practice faces
Your staff is stretched thin. An AI chatbot handles the routine so they can focus on patients.
Overwhelmed Front Desk
Receptionists spend 60% of their time answering the same calls — office hours, accepted insurance plans, directions, and appointment availability. Patient wait times suffer.
After-Hours Patient Questions
Patients search for health information and office details outside business hours. Without instant answers, they call competitors or flood your voicemail with messages you can't triage.
No-Shows and Unprepared Patients
Patients forget preparation instructions, show up without required documents, or miss appointments entirely. Each no-show costs your practice $150-$300 in lost revenue.
How Chatonbo solves it
Purpose-built features for clinics, dental offices, and medical practices.
Patient FAQ Automation
Train the chatbot on your practice information — office hours, location, accepted insurance plans, services offered, provider bios, and pre-visit instructions. Patients get instant, accurate answers without calling your front desk.
Appointment Preparation Guide
The chatbot walks patients through what to bring, how to prepare, and what to expect — based on the specific service they booked. Fasting requirements, insurance cards, medical records, consent forms — all communicated proactively.
Service Information Hub
Patients often don't know which service they need. The chatbot guides them through your offerings — explaining the difference between a cleaning and deep cleaning, or when to see a specialist vs. a general practitioner — and helps them choose the right appointment type.
HIPAA-Aware Design
Chatonbo does not store protected health information (PHI). The chatbot is designed to provide general practice information and direct patients to secure channels for sensitive medical discussions. Your practice stays compliant while still offering modern digital convenience.
See it in action
Real conversations your AI chatbot handles automatically.
Give your patients instant answers
Free plan includes 250 conversations per month. Set up in under 5 minutes.
Frequently Asked Questions
Common questions about AI chatbots for healthcare practices.
Chatonbo is designed to handle general practice information (office hours, services, insurance accepted, directions, pre-visit instructions) and does not store Protected Health Information. For conversations that touch PHI, the bot routes patients to secure HIPAA-compliant channels (your patient portal, phone, secure messaging). This keeps your practice compliant while still offering modern digital convenience.
Office hours, accepted insurance plans, directions and parking, appointment availability, preparation instructions, service offerings, provider bios, and frequently asked health-education questions. It does not give medical advice — complex clinical questions are routed to your team.
Yes. The bot proactively walks patients through appointment preparation (documents to bring, fasting requirements, insurance cards, consent forms) so they arrive ready. This reduces preventable reschedules and appointment-day friction.
Yes. It auto-detects the visitor's language and responds fluently in 50+ languages, including Spanish, Arabic, Chinese, Haitian Creole, Russian, Vietnamese, and Tagalog — common in diverse US and Canadian healthcare markets.
Chatonbo sends captured appointment requests, intake forms, and inquiries to your team via email, Slack, webhook, or Zapier — which connects to most practice management, EHR, and CRM systems.
Sign up, paste your practice website URL, upload your service menu and FAQs, customize the widget, and paste the embed snippet. Most practices go live in a single afternoon.