AI Chatbot Built for
Law Firms & Legal Practices
Screen potential cases, match practice areas, and book qualified consultations — around the clock, even when your office is closed.
Challenges every law firm faces
Every missed intake call is a case — and revenue — walking out the door.
Lost Intake Opportunities
People search for legal help during evenings and weekends — exactly when your office is closed. By Monday morning, they have already contacted another firm that responded faster.
Unqualified Consultations
Attorneys spend valuable billable time on initial calls only to discover the case falls outside their practice area, jurisdiction, or the statute of limitations has expired.
Repetitive Process Questions
Prospective clients call repeatedly to ask about retainer fees, case timelines, required documents, and court procedures — questions your staff answers dozens of times per week.
How Chatonbo solves it
Purpose-built features for solo practitioners, boutique firms, and large practices.
Initial Case Screening
The chatbot asks structured intake questions — incident type, date, location, injuries, and opposing party — to determine if the case fits your firm's practice areas. Unqualified leads are politely redirected; qualified ones are flagged for immediate attorney review.
Practice Area Matching
Whether your firm handles personal injury, family law, immigration, criminal defense, or corporate matters — the chatbot identifies the visitor's legal need and routes them to the correct practice area page or attorney profile automatically.
Consultation Booking
Once the chatbot qualifies a potential client, it collects their name, contact information, case summary, and preferred consultation time. The lead is delivered to your intake team via email, CRM, or Slack for immediate follow-up.
Confidentiality & Trust Signals
The chatbot is trained to never provide legal advice — only general information and intake assistance. It reminds visitors that conversations are for informational purposes and that attorney-client privilege begins upon formal engagement, building trust while managing expectations.
See it in action
Real conversations your AI chatbot handles automatically.
Never miss another potential client
Free plan includes 250 conversations per month. Set up in under 5 minutes.
Frequently Asked Questions
Common questions about AI chatbots for law firms.
No — and it should not. Chatonbo is configured by default to never give legal advice. It provides general intake, practice-area information, consultation booking, and firm information, with clear disclaimers that attorney-client privilege begins only upon formal engagement. Anything substantive is routed to an attorney.
The bot conducts structured intake: case type, date of incident, location/jurisdiction, parties involved, injuries or damages, and urgency. Cases that fall outside your practice areas or jurisdiction are politely redirected. Qualified leads arrive with a summary ready for attorney review.
Yes. People search for legal help at nights and on weekends — exactly when your office is closed. The chatbot captures name, contact info, case summary, and preferred consultation time, and delivers it to your intake team via email, Slack, webhook, or CRM.
Yes. Configure the bot to identify the caller's legal need and route them to the correct practice-area page, attorney profile, or intake flow. One bot can handle every practice area your firm covers.
Chatonbo uses TLS in transit and encrypts lead data at rest. Conversations are accessible only to authenticated users in your account. The bot is designed to avoid soliciting highly sensitive details in the chat — it collects enough to schedule a consultation, then lets the attorney take it from there.
A contact form is passive — visitors fill it out and hope for a reply. The chatbot engages immediately, answers pre-qualifying questions, explains your process, books the consultation, and escalates urgent matters on the spot. Firms typically see a 3–5x increase in qualified intake volume vs a contact form.