The AI chatbot for Wix that answers while you sleep
Wix Inbox is great for replying to messages by hand. Chatonbo gives every Wix site a 24/7 AI agent - trained on your own content and (for Wix Stores) your full product catalog - that captures leads and recommends products on autopilot.
Verdict: Chatonbo is the better fit for a Wix site that wants a 24/7 AI agent trained on its own pages and Wix Stores catalog; Wix Chat (Wix Inbox) is the better fit for a site owner who wants to reply to visitors by hand from the Wix dashboard and the Wix Owner app at no extra cost.
| At a glance | Chatonbo | Wix Chat |
|---|---|---|
| Starting price with AI answers | $19/mo flat (Pro: 5,000 AI chats a month) | Included with paid Wix Premium plans |
| Price at about 5,000 chats a month | $19/mo, same flat price (Business $59/mo for 10,000) | Included; replies arrive when a human types them |
| AI answers from your own content | Yes. Drafted from your website in about 2 minutes, answers from your pages, documents and catalog | Chat AI reads a small FAQ list configured per widget; no structured product reasoning |
| Shopify cart and order lookup | Yes. Shopify app with product cards, add to cart and order lookup, included in paid plans | Not applicable; Wix Stores products not reasoned over by Wix Chat |
| Languages | 50+ languages, auto-detected from what the visitor writes | Per-language manual setup in Wix Multilingual |
| Install time | Median 6 minutes from signup to live; one script tag or the app; white-glove install included | Built into Wix, already in your dashboard |
| Free plan | Yes. 1 assistant, 250 chats a month | Yes, as part of a paid Wix plan |
Wix Chat details based on Wix's publicly documented features, checked September 2026, and subject to change. Chatonbo prices as of October 2026. Full Chatonbo plans: chatonbo.com/pricing.
Chatonbo vs Wix Chat - Feature-by-Feature
Why Wix Site Owners Add Chatonbo
Wix Inbox is for the messages you reply to. Chatonbo is for the conversations that happen when you're not there.
Your bot already knows your business
Wix Chat AI needs you to write FAQs one by one. The moment you install Chatonbo from the Wix App Market, we auto-crawl your published Wix pages and (for Wix Stores) pull your full product catalog through the Stores API. Your chatbot can answer questions about hours, pricing, returns, or recommend specific products within minutes - no manual training.
Runs while you sleep
Wix Inbox routes messages to your phone for you to reply. That works for two or three conversations a day, but every visitor who arrives at 3am and finds nobody home is a lost lead. Chatonbo answers visitors in real time, in 50+ languages, captures their email and phone, and pushes the lead straight into your CRM - without you lifting a finger.
Smarter on Wix Stores
When you have Wix Stores enabled, Chatonbo recognizes that signal and auto-configures your bot as an e-commerce sales assistant. We pull your products through the Wix Stores REST API (both v1 and v3 catalogs supported), so the bot can recommend specific items with prices, stock status, and links - not just generic FAQ answers.
Built to plug into your stack
Wix Inbox stays inside Wix. Chatonbo pushes every captured lead into Zendesk, HubSpot, Zoho, Slack, or any webhook you choose. So Wix is still your website - but your customer pipeline lands wherever your team already works.
How is Chatonbo different from Wix's built-in chat?
Wix Inbox (sometimes branded as Wix Chat in the editor) is a unified inbox: visitors send you messages from the chat bubble or the contact form, you reply from the Wix Owner mobile app or the dashboard. It's designed to put a person in the conversation - usually you. That works for the first handful of conversations a day, but it doesn't scale, and every minute of delay costs you a lead.
Chatonbo is an always-on AI agent that lives next to (or instead of) Wix Inbox. We auto-crawl your published Wix site the moment you install us from the Wix App Market, so the bot can answer real visitor questions in your tone, in 50+ languages, without you writing a single FAQ. For Wix Stores merchants, we go one step further: we pull your full product catalog through the official Wix Stores REST API and let the chatbot recommend specific products by name, with prices and stock.
The two work great together. Keep Wix Inbox for the messages that need a human reply, and let Chatonbo handle the firehose of 24/7 visitor questions, lead capture into your CRM, and product recommendations on your Wix Stores pages.
The Verdict
Wix Inbox is the right tool when you want every visitor message routed to you personally. It comes free with Wix Premium and shows up in the same dashboard you already use.
Chatonbo is the right tool when you want an actual AI agent answering visitor questions on autopilot - 50+ languages, lead capture into Zendesk / HubSpot / Zoho / Slack, real-time product recommendations for Wix Stores, and the calm peace of mind that nobody who lands on your site at 3am will leave empty-handed.
Try it on your Wix site in 30 seconds
Install from the Wix App Market and get the first 100 conversations a month free. No credit card. 1-click install.
Frequently Asked Questions
Common questions about adding an AI chatbot to a Wix site.
Chatonbo is the better fit for a Wix site that wants a 24/7 AI agent trained on its own pages and Wix Stores catalog; Wix Chat (Wix Inbox) is the better fit for a site owner who wants to reply to visitors by hand from the Wix dashboard and the Wix Owner app at no extra cost.
Wix Inbox and Wix Chat are included with paid Wix Premium plans. Chatonbo from the Wix App Market has its own free plan, 100 AI conversations a month, then $19/mo flat for 5,000 (Pro) or $59/mo for 10,000 (Business); your Wix plan is unaffected.
Either is fine. Most Wix users keep Wix Inbox enabled for the rare case a visitor messages them directly from the contact form, and use Chatonbo as the always-on AI chat on the site itself. You can disable Wix Chat in your site editor if you only want the Chatonbo widget showing.
Go to the Wix App Market and search "Chatonbo". Click Install - it takes about 10 seconds. We automatically embed the chat widget on every page, scan your site to train the bot, and (if you have Wix Stores) sync your full product catalog. No code, no copy-paste, no editor changes.
Yes. We read your Wix site's locale on install and set the bot's language automatically - Hebrew sites get a Hebrew-speaking bot, French sites get French, and so on. For multilingual Wix sites, the bot mirrors whatever language each visitor types.
Yes - and it gets the best e-commerce treatment we can give it. On install we detect that you have Wix Stores enabled, switch the bot to e-commerce mode, and pull every product (with pricing, stock, descriptions, images) directly through the Wix Stores REST API. We support both Wix Catalog v1 (legacy stores) and Catalog v3 (newer stores). The bot can then recommend specific products to visitors and answer questions like "do you ship to Germany" or "is this in stock".
When you install Chatonbo from the Wix App Market, it has its own free plan: 100 AI conversations per month, no credit card required. If you grow past that, Pro is $19/month for 5,000 conversations and Business is $59/month for 10,000 conversations. Your existing Wix Premium plan is unaffected.
Yes. Chatonbo runs as a separate widget on your site. You can keep Wix Inbox for forms and traditional contact-form messages, while Chatonbo handles the always-on AI conversations and lead capture. You can also disable Wix Chat in the site editor if you only want the Chatonbo bubble visible.
The Fair Billing Guarantee
Flat price. No meters. No surprises.
No credits, no per-resolution fees, no forced upgrades. Your bot never goes silent, you can cancel in one click, and your first charge is covered by a 30-day money-back guarantee.
See all six promises